Fees and limits

of services associated with PayTrip accounts and cards.

> See the applicable prices including tax as of October 1, 2024

Subscription fees

Monthly subscription: €3.90
IBAN account opening: free
account management fees: free

Services associated with cards

Services via PayTrip web and mobile apps

Card activation fee: Free
Balance and transaction consultation: Free
First PIN code consultation: Free
PIN code consultation: €0.50
Card blocking and unblocking: Free

Services via ATM

ATM withdrawal in France: €1.50
ATM withdrawal in SEPA zone: €1.50
ATM withdrawal outside SEPA zone: €2.00 + 1.49%
Currency exchange fee for withdrawal: 1.50%
Transaction statement via ATM: €1.00
PIN code change via ATM: €1.00
Withdrawal transaction rejection: €0.50

Services via SVI*

Card activation: Free
PIN code via IVR: €1.50
Card blocking/unblocking via IVR: €0.50
Card balance via IVR: €1.00

*Interactive Voice Response (IVR) Service

Card payments

Payments in France: Free
Payments in SEPA zone: Free
International payments: 1.49% (min. €1.00)
Currency exchange fee for payments: 1.50%
Payment transaction rejection: €0.50

Card loading

Loading your card from your account: €0.50
Loading a beneficiary’s card: Free
Loading another PayTrip customer’s card: Free

Fees and limits

Maximum monthly withdrawal amount: €1,000
Maximum daily withdrawal amount: €750
Maximum monthly payment amount: €3,000 (France resident) / €6,000 (non-resident)
Maximum daily payment amount: €3,000
Maximum daily card loading amount: €10,000
Maximum monthly card loading amount: €10,000
Maximum amount per load: €6,000
Maximum card balance: €10,000

Others

Tracked card delivery (upon customer request): €10
Replacement of an expired card: €10
Replacement of a lost/stolen/defective card: €15

Services associated with accounts

Services via PayTrip web and mobile apps

Account opening fee: Free
Account management fee: Free
Account and transaction consultation: Free
Account statements: Free
Phone number change: Free
Address change: Free
Family support tax certificate: Free
Monthly fee for accounts inactive for over 12 months: €2.50 (applicable from June 30, 2022)

Outgoing transfers

SEPA transfer issued: €2.00
PayTrip account-to-account transfer (via PayTrip contacts option): Free

Account funding

By received SEPA transfer: 0.40% (min. €0.50)
By received SWIFT transfer: 0.40% (min. €5.00)
By credit or debit card online: 1.20% (min. €1.00)

Fees and limits

Maximum account funding by credit/debit card: €500
Maximum number of account fundings by credit/debit card per day: 3
Maximum daily loading amount: €5,600
Maximum monthly loading amount: €5,600
Maximum loading amount per transaction: €5,600
Maximum account balance: €10,000

List of unauthorized merchants

List of merchants (by their code) where payments with the prepaid card will not be possible.

MCC Code	MCC Description
4784	Toll and Bridge Fees (Frais de péages et ponts)
5542	Automated Fuel Dispensers (Distributeurs automatiques de carburant)

Special transactions

Seizure fees

Third-Party Administrative Seizure (ATD): 10% of the amount owed to the Tax Authorities, capped at €100
Seizure of property: €100

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Since 2019, PayTrip has been simplifying and speeding up financial support between family and friends anytime and anywhere in the world.

The Paytrip Card is issued by Monavate UAB (Company No. 305628001, authorised in Lithuania by the Bank of Lithuania to issue electronic money (e-money) and provide payment services (license number 92). Mastercard® is a registered trademark of Mastercard International Incorporated. The card is issued by Monavate pursuant to license by Mastercard International Inc

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